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After Sales Services

With our after sales service we aim to keep our customers satisfied with their investment throughout the lifetime of our machines.

Special advanced control unit

Our machines are equipped with a special control unit with a new electronic interface, enabling the service engineer to determine a quick and precise diagnosis of possible errors and to solve any service problems fast and efficient.

The service engineer connects his laptop and gets all digital information from the machine, which makes him able to find possible errors or malfunctions. Using this new technique the visit of the service engineer will be very short and effective, saving time and money for every part involved.

Remote service

Our machines can furthermore be equipped with a modem for remote service, which makes it possible for our distributors to get access to the control unit from a remote location.

This is a huge advantage for our customers, giving them quick, local, and reliable service.

Spare parts

We are committed to ensure you the availability or replacement of spare parts for a minimum period of 10 years after a product has been phased out. Often most parts are available much longer than this because we want to keep our balers working for as many ýears as possible. Contact your local distributor to order spare parts.

Prompt deliveries

We have a Central Parts Store at Bramidan Headquarters and all our distributors have a local spare part stock. We offer different delivery methods. Urgent orders placed before 12 am can often be at your local distributor latest midday next day. This is a popular service amoung our customers and a solution we are very proud of.

Useful documentation

You are always able to get well documented operator manuals, service and spare parts manuals etc. In this way we want to help you get the most out of your Bramidan baler.

Contact your local distributor and ask for any of this documentation, you may need.